Privacy Policy
Last updated June 1, 2026 · Terms · Privacy
1. What we collect
Account details (name, email, password hash, role, avatar), Google sign-in profile data if you use it, phone number if you add one, job details you post (description, photos, address, ZIP), quotes, messages, reviews, testimonials, service areas and availability, referral activity, device and usage data, and payment metadata from Stripe (we never store full card numbers).
2. How we use it
To operate the marketplace: match jobs to nearby Handymen, share a job's exact address only with Handymen who quote or are booked, process payments and payouts, send booking, reminder, streak, and digest notifications (in-app, email, SMS), calculate ratings and badges, prevent fraud, and improve the Platform.
3. Sharing
With other Users as needed to complete a job (e.g., a booked Handyman sees your address and name; Homeowners see Handyman profiles); with service providers (Stripe, Google, Twilio, email, weather, map and hosting providers) under contract; when required by law or to protect rights and safety; and in a business transfer. We do not sell personal information.
4. Your choices
Manage email and SMS preferences in your dashboard; remove your phone number at any time; contact us to access, correct, or delete your data. Deleting your account removes personal data except records we must keep for legal, tax, or fraud-prevention purposes.
5. Security and retention
We use encryption in transit, hashed passwords, access controls, and login lockouts, but no system is perfectly secure and you use the Platform at your own risk. We keep data as long as your account is active and as needed for the purposes above.
6. Children
The Platform is not for anyone under 18 and we do not knowingly collect their data.
7. Changes and contact
We may update this policy by posting a new version. Questions: privacy@fixfinder.site.